Plex Mobile Notifications

Pulsarr sends native push notifications directly to the Plex mobile app (iOS/Android) when watchlist items become available - no external services required.

Key characteristics:

• Zero dependencies: Built into Pulsarr - no Tautulli or other external services needed
• Deep linking: Tap a notification to open the content directly in Plex
• Episode grouping: Season-level notifications when multiple episodes arrive at once
• Smart retry: If content isn't indexed in Plex yet, retries automatically for up to 10 minutes

Quick Setup

1. Ensure you have an active Plex Pass subscription
2. Navigate to Settings → Notifications in Pulsarr
3. Enable Plex Mobile Notifications
4. Enable per-user in Plex → Users

Plex Pass Required

Plex mobile push notifications require an active Plex Pass subscription. Pulsarr automatically detects your Plex Pass status.

Setup

Prerequisites

• Active Plex Pass subscription
• Plex server connected in Pulsarr

Enable in Pulsarr

1. Navigate to Settings → Notifications
2. Enable Plex Mobile Notifications
3. Save settings

Enable for Users

Individual Users:

1. Go to Settings → Plex → User Management
2. Click edit on a user
3. Toggle Plex Mobile Notifications on/off

Bulk Updates:

1. Select multiple users in the user table
2. Click Bulk Edit
3. Set Plex mobile notification preference

Mobile App Setup

Users must have push notifications enabled in their Plex mobile app for notifications to arrive.

Enable Push Notifications

1. Open the Plex app on iOS or Android
2. Go to Settings → Notifications
3. Enable Push Notifications

Prevent Duplicate Notifications

Important

If Plex's built-in "New Content Added to Library" notification is enabled in the mobile app, users may receive duplicate notifications - one from Pulsarr (for their watchlist items) and one from Plex (for all new content).

To avoid this, users should uncheck all libraries under "New Content Added to Library" in their Plex mobile app notification settings. Pulsarr handles the personalized notifications instead.

Recommended Mobile App Settings

In the Plex mobile app under Settings → Notifications:

Setting	Recommendation	Reason
Push Notifications	Enabled	Required for Pulsarr notifications
New Content Added to Library	Uncheck all libraries	Prevents duplicate notifications

tip

You can leave other Plex notification types enabled (e.g., "New Devices", "Server Updates") - only "New Content Added to Library" overlaps with Pulsarr notifications.

Notification Examples

Users receive native Plex push notifications like:

• Movies: Notification with movie title, tapping opens the movie in Plex
• TV Episodes: Notification with episode title and show name, tapping opens the episode
• TV Seasons: When multiple episodes arrive at once, a season-level notification with episode count

Previous Tautulli Users

Pulsarr previously used Tautulli as a middleman for Plex mobile notifications. This is now handled natively - your settings and per-user preferences were migrated automatically on upgrade.

Tautulli is no longer needed for this purpose. If you wish, you can delete the "Pulsarr - Username" notification agents that Pulsarr previously created in Tautulli.

Troubleshooting

Problem	Solution
Feature not available	Verify Plex Pass is active on your account
No notifications	Confirm push notifications enabled in Plex mobile app; verify user has Plex mobile enabled in Pulsarr; check Pulsarr logs
Delayed notifications	Content must be indexed in Plex first; Pulsarr retries every 30 seconds for up to 10 minutes
Duplicate notifications	Uncheck libraries under "New Content Added to Library" in the Plex mobile app